At Bestique, we want you to love your purchase. If for any reason you're not completely satisfied with our premium towels, we accept returns under the following conditions:
- Return Window: Returns are accepted within 30 days of delivery.
- Item Condition: Products must be unused, unwashed, and returned in their original packaging.
- All Inclusive Return: Returns must include all items, including any free items sent — or customers will be charged as per item value
- Return Process: To initiate a return, please contact our support team at support@bestique.biz with your order number and reason for return.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.
- Refunds: Refunds will be initiated once the returned item is received and inspected. Please allow a few business days for the refund to reflect in your original payment method.
